Privacy Policy
Your privacy is fundamental to a service built on trust. This explains what we collect, why, and the rights you have.
Who we are
Match Your Love ("we", "us") provides a private matchmaking service. This policy explains how we handle personal data collected through our website, assessments, applications and member services. Contact us about privacy at privacy@matchyourlove.com.
Information we collect
We collect information you provide directly and a limited amount of technical information:
- Identity and contact details (such as first name, email, city and country).
- Assessment and application responses about your preferences, values and relationship goals.
- Communications with your matchmaker.
- Optional information you choose to share, such as photographs.
- Technical data such as device and usage information, subject to your cookie choices.
How we use your information
We use your information to operate the matchmaking service, including to:
- Understand your preferences and consider suitable introductions.
- Communicate with you about your membership and introductions.
- Operate our candidate review and screening process.
- Improve our service and, with your consent, our marketing.
- Meet legal and safety obligations.
We do not sell your personal data.
Legal bases
Where applicable law requires a legal basis, we rely on your consent, the performance of our contract with you, our legitimate interests in operating a safe and effective service, and compliance with legal obligations. The specific basis depends on the context and should be confirmed during legal review.
Data retention
We keep personal data only as long as necessary for the purposes described here or as required by law. You can ask us to delete your data at any time (see below).
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of your personal data, and to data portability. To exercise any right, contact us using the details below. We will respond within the timeframe required by applicable law.
International transfers & security
Where data is transferred across borders, we take steps intended to ensure an appropriate level of protection. We apply reasonable technical and organisational measures to protect your data, though no method of transmission or storage is completely secure.
Children
Match Your Love is an 18+ service. We do not knowingly collect data from anyone under 18.
Request data deletion
You can ask us to delete your personal data at any time. Email us from the address associated with your account and we’ll handle your request promptly and confidentially.